Getting Started with Member Attribute Categories

Member Attribute Categories help you organize related Member Attributes by purpose or content. These Categories appear on the Profile tab of the Member Profile screen, allowing Customer Service Representatives to easily locate and manage specific Attributes.

Loyalty includes several default system Member Attribute Categories that are used for specific purposes, such as Attributes related to the platform's Machine Learning capabilities, or Attributes used for managing a Member's subscription status for receiving messages. In addition to the default Categories, you can create your own to better reflect your organization’s data structure and reporting needs.

From the Member Attribute Categories screen, you can view information about all the Member Attribute Categories defined in your Loyalty account. You can also create new Categories from this screen.

To access the Member Attribute Categories screen, select Program from the top navigation bar, then select Settings > Member Attribute Categories from the side navigation menu.

For more information on the search options available on the Member Attribute Categories screen, see Search for a Member Attribute Category.

Create a Member Attribute Category Edit a Member Attribute Category Delete a Member Attribute Category